10 Year Warranty
At Silvermark, we are proud of the quality and workmanship built into our homes. We stand behind our homes and our warranty coverage provides our homeowners the peace of mind they expect.
Our customer service continues through the sales and construction processes, but also after you are comfortably settled in, and for years to come. We achieve this by providing a multi-tiered warranty model to cover all essential areas of your beautiful new home.
In the first year, we offer multiple opportunities to discuss how things are going, address and resolve potential concerns that are very normal in connection with a purchase that has over 100,000 parts.
In partnership with the 2-10 Home Buyers Warranty company, we ensure continuous support to our homeowners through a solid 10-Year warranty and an entire team dedicated to help coordinate all service and warranty topics.
Emergencies happen, and when they do, we are here to help 24/7. Additionally, we recognize that as you settle into your new home, you may identify a non-emergency warranty matter that you would like remedied. Silvermark will gladly provide comprehensive support to rectify any such warranty item at both 60-Days and 10-Months following your closing date.
WORKMANSHIP: YEAR 1
Possible defects in materials & workmanship.
- Basement Floor
- Ceramic Tile
- Door Panels
- Hardwood Floor
- Interior Trim
- Roof Covering
SYSTEMS: YEARS 1 thru 2:
Possible defects in distribution of Electrical, Plumbing & Mechanical systems.
- Electrical Wiring
- Supply Piping
- Waste Piping
STRUCTURAL: YEARS 1 thru 10
Possible defects in designated load bearing elements caused by failure that affects their function to the extent that the home becomes unsafe, unsanitary or otherwise unlivable.
- Floor Framing
- Load Bearing Walls
- Roof Framing
*The specific coverages are governed by the warranty booklet provided to the homeowner after closing.
|Air filter||Inspect/Replace||Every 3 months, or as needed|
|Cabinets||Condition/Treatment of wood||Annually|
|Caulking – exterior (doors, windows and trims)||Inspect/Replace||Annually|
|Caulking/grout – interior||Inspect/Replace||Annually, or as needed|
|Drains – tub, showers and sinks||Inspect/Clean||Annually, or as needed|
|Fencing||Inspect/Stain||Per CCR’s, or every 4 years|
|Fertilize Lawn/ Rake leaves||Maintenance||Annually|
|Filters-furnace and AC||Clean||Annually|
|Fire prevention sprinklers||Inspect||Annually|
|Fireplace||Inspect/Clean||Annually, or as needed|
|Furnace HVAC system||Have a licensed HVAC contractor service your system||Annually|
|Garage overhead door||Inspect/Lubricate||Biannually|
|Grounds and decks||Inspect/Replace if needed||Annually|
|Gutters/downspouts||Inspect/Clean||Annually, or as needed|
|Irrigation system (if installed)||Winterize/Drain||Annually|
|Laundry dryer duct||Inspect/Clean||Quarterly|
|Lubricant- Garage door/ Door hinges||Inspect||Annually|
|Paint – Exterior||Repaint||Every 4 to 6 years, or as needed|
|Roofing/Roof Vents||Inspect/Repair||Annually & after significant wind events|
|Shower Heads/ Faucet Aerators||Clean||Annually|
|Smoke/Carbon Monoxide Detectors||Test/Inspect Batteries & change||Annually|
|Tankless water heater||Clean/Flush||Annually|
|Traditional water heater||Drain||Annually|
|Trim, Siding, Stucco, & Drywall||Inspect/Repair & paint as needed||Annually|
|Windows – tracks and weep holes||Inspect/Clean||Annually|
Always refer to homeowner and applicable manufacturer’s warranty manuals for additional maintenance recommendations.
Submit a Service Request by clicking on the link below or see our FAQs.
If you need to list additional items, please call or email our Warranty Department at:
707.743.4333 | HomeWarranty@silvermarkcs.com
For emergencies, please call 707.759.3434 and a live operator will assist you.
To determine what constitutes an emergency, please see our FAQs.